Brady Plus

The Service Parts Coordinator plays a key role in supporting service operations by managing the inventory, procurement, and distribution of parts and supplies related to equipment. This position ensures that field technicians have timely access to the necessary parts to perform equipment repairs and maintenance efficiently.

Responsibilities Include:

• Inventory Management:
  • Maintain accurate inventory of equipment parts, cleaning machinery components, and related service materials.
  • Monitor stock levels and reorder parts proactively to avoid shortages or downtime.
  • Conduct routine cycle counts and full inventory audits.
• Procurement & Vendor Coordination:
  • Track purchase orders and ensure timely delivery of parts.
• Logistics & Distribution:
  • Receive, inspect, and organize incoming parts and materials.
  • Prepare and dispatch parts to service technicians across various job sites or service centers.
  • Manage returns and warranty claims with vendors and manufacturers.
• Service Team Support:
  • Coordinate with field technicians to determine required parts for repair work orders.
  • Maintain clear communication on parts availability, expected delivery times, and backorder statuses.
  • Provide guidance on parts compatibility and substitutions as needed.
• Documentation & Reporting:
  • Keep detailed records of all part transactions, including usage, costs, and serial numbers where applicable.
  • Generate usage and cost reports to assist with budgeting and performance analysis.
  • Ensure all records are compliant with company policies and regulatory standards.

Other duties as assigned.

The Ideal Candidate Will Have:

• High school diploma or GED required; technical or trade school training a plus.
• 2+ years of experience in parts coordination, inventory management, or a similar role—preferably in the janitorial or facilities maintenance industry.
• Strong computer skills, including inventory software and Microsoft Excel.
• Excellent organizational and multitasking abilities.
• Strong communication skills and a customer service mindset.
• Some lifting of parts and equipment up to 50 lbs may be required.
• Physical Requirements: While performing the duties of this job, the employee will regularly sit at a desk for long periods, operate a computer, and listen/speak clearly on the phone and in-person.
• Pre-Employment Screening: Ability to successfully pass job-related pre-employment screenings to include a criminal background check and drug test.

Compensation & Benefits: 

BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more. 

About BradyPLUS: 

BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experience. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery.  We strive to be the best employer we can. We value people, we embrace change, and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at www.BradyPLUS.com.  

BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodation to applicants and employees with disabilities.