Brady Plus

We are in search of a Chemical Specialist Area Service Manager to join our growing team in our ProWash Division. This role is responsible for supervising a team using the appropriate training, tools, direction and motivation to enable success. The Area Service Manager will regularly interact directly with customers. This position will service all major Texas branches and can be based in Dallas, Houston, or San Antonio.

Responsibilities Include:  

• Direct, plan, apportion, and allocate work of chemical specialists, including routing and off-hour coverage.
• Assist the Regional Laundry/WareWash Service Manager in training existing and new chemical specialists. 
• Reports to the Regional Laundry/WareWash Service Manager any customer related issues requiring their attention. 
• Supervise work schedules and tasks of chemical specialists.
• Monitor and implement company policy and legal compliance measures.
• Handling employee complaints and grievances.
• Assist chemical specialists with troubleshooting issues and problems.
• Provide the Regional Laundry/WareWash Service Manager with suggestions and recommendations as to hiring, firing, advancement, promotion, and other changes in status.
• Appraising employees' productivity and efficiency for purposes of changes in status
• Responsible for supplying all technicians with materials and tools they need to perform duties.
• Responsible for surveying new accounts for install and supervise all new installs to ensure Brady standards are in place.
• Determine types of materials, supplies, machinery, equipment, and tools to be used. 
• In charge and responsible for gathering/staging all equipment, parts, tools, etc. for new installs, with follow-up and quality control on new accounts. 
• Monitor and control budget and expenses associated with new installs and service.
• Ordering and maintaining test kit chemicals par levels for technicians.
• Interfaces with customers and sales representatives to address relationship and technical challenges and assure customer satisfaction and retention. 
• Provides information, resolves problems, and advises internal and external customers on products and/or services, for highest customer satisfaction and profitability.
• Performs quality control surveys on all key Laundry & WareWash accounts.
• Assist in interviewing and selecting employees. 

The Ideal Candidate Will Have:  

• H.S. diploma or equivalent required, college degree preferred
• 3-4 years of mechanical experience with experience as a supervisor
• Strong communication skills both verbal and written, intermediate math skills required.
• Mechanical and technical ability to troubleshoot equipment malfunctions.
• Ability to lift and / or carry up to 75 pounds.
• Skilled in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures; organizing resources and establishing priorities.
• Ability to supervise others and foster a cooperative work environment including training, scheduling, and employee development and performance management skills required.
• Ability to exercise discretion and good judgement in decision making. 

• Physical Requirements: While performing the duties of this job, the employee is regularly required to lift and carry up to 50lbs. Frequently kneel, stand, and bend.
• Pre-Employment Screening: Ability to successfully pass job-related pre-employment screenings to include a criminal background check and drug test.
• Driving: Driving on a regular basis on behalf of the company is an essential function of this role. A valid driver’s license and save driving history is required.

Compensation & Benefits: 

BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more. 

About BradyPLUS: 

BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experience. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery.  We strive to be the best employer we can. We value people, we embrace change, and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at www.BradyPLUS.com.