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Description & Requirements
OPERATIONS MANAGER
POSITION OVERVIEW
The Operations Manager is responsible for all warehouse, inventory, distribution, safety, and facility related activities within the distribution center(s)
ESSENTIAL RESPONSIBILITIES
- Manage daily operations across three local branch locations, ensuring performance standards and service expectations are consistently met
- Oversee warehouse and distribution functions including receiving, inventory accuracy, order fulfillment, and facility organization
- Coordinate driver fleet and local delivery operations, including scheduling, routing, and ensuring on-time, accurate delivery to customers
- Support customer service and order management teams to resolve escalations, maintain service quality, and ensure smooth order flow from placement to delivery
- Monitor operational KPIs, labor efficiency, and site budgets; identify and address gaps proactively
- Lead, coach, and develop site supervisors and branch staff across all three locations
- Conduct regular site visits and operational reviews to ensure consistency and identify improvement opportunities
- Partner with HR on staffing, onboarding, performance management, and employee relations matters
- Ensure compliance with company policies, safety standards, and any applicable regulatory requirements
- Drive continuous improvement initiatives and share best practices across locations
- Serve as a key point of contact between branch operations and the Sr. Director of Operations
EXPERIENCE, EDUCATION & PHYSICAL REQUIREMENTS
- A minimum of 5-7 of experience in warehouse, distribution or supply chain.
- Previous management experience is required
- High School Degree required. Bachelor Degree preferable.
- People leadership, P&L competency, ERP, MS Office intermediate experience required
- Material Handling experience and fleet management is a requirement
- Lean Six Sigma or distribution related certifications high preferred
- Ability to be flexible working long hours with little notice. Ability to work night shift as needed. Must be able and willing to push, pull, lift up to 50lbs, operate Material Handling Equipment and drive delivery vehicles.
- Ability to pass job-related employment screenings.
COMPENSATION & BENEFITS
BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.
ABOUT BRADYPLUS:
BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experience. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change, and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at www.BradyPLUS.com.
BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodation for applicants and employees with disabilities.