Brady Plus

We are in search of a National Accounts Coordinator to join our growing team. This role will be responsible for the coordination of account administration to support the development and compliance of national accounts.

Responsibilities Include: 

•           Coordinate account setup and maintenance administration for assigned national accounts and Network Services programs.

•           Single point of contact for key national accounts.

•           Work with National Accounts Directors, Network Services, local DC’s and internal and external customers to launch new programs and ensure program success.

•           Responsible for order flow and order entry for orders received via email, phone, and through electronic methods.

•           Accountable for accurately maintaining pricing files, customer specific contracts and customer order guides.

•           Assure all orders are placed and delivered within contracted parameters.

•           Research and resolve order flow and product backorder concerns.

•           Audit customer accounts to ensure compliance with appropriate program.

•           Liaise with Credit Department, Cost Team, and Network Services national account administration.

•           Deploy field personnel from BradyPLUS or contracted vendors as required to ensure product is successfully delivered, installed, and properly used, or to resolve concerns.

•           Analyze and develop creative ways to remove costs from the supply chain to create efficiencies for BradyPLUS and the Client.

•           Research customer sales activity for proposed Network Services programs.

•           Prepare, analyze and review (Excel) reports as required.

•           Serve as problem-solver and liaison for assigned account issues.

•           Communicate with external and internal customers representing the values of BradyPLUS

•           Handle customer service calls and duties when required

•           Occasional in person customer visitors as required

•           Additional duties or special projects as assigned.

The Ideal Candidate Will Have:

• Proficiency in Microsoft Office applications with an emphasis on Microsoft Excel.
• Previous account management, sales, or customer service.
• Excellent customer service skills and entrepreneurial spirit.
• Previous administrative or customer-oriented experience strongly preferred.
• Knowledge of products and services preferred.
• Ability to resolve issues promptly.
• Demonstrated ability to handle a high volume and wide variety or work within the confines of negotiated contracts.
• Excellent critical thinking skills.
• Excellent verbal and written communication skills.
• Strong math skills.
• Excellent attention to detail.
• Ability to retain confidential information.
• High School diploma or equivalent required; bachelor's degree preferred.
• Physical Requirements: While performing the duties of this job, the employee will regularly sit at a desk for long periods, operate a computer, and listen/speak clearly on the phone and in-person.
• Pre-Employment Screening: Ability to successfully pass job-related pre-employment screenings to include a criminal background check and drug test.

Compensation & Benefits 

BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.

About BradyPLUS:

BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery.  We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at www.BradyPLUS.com. 

BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.