Brady Plus

We are in search of a Service Technician to join our growing team. This role is responsible for maintaining equipment repairs at the Brady Service Repair Center or on site at customer's locations and troubleshot and repair equipment upon customer request. In addition, this position performs scheduled planned maintenance service as well as service calls, schedules service repairs to ensure proper and timely repairs are completed, coordinate with dispatch daily and maintains accurate paperwork on repairs preformed.

Responsibilities Include:  

• Must have working knowledge of troubleshooting, diagnosing and repairing floor care
  equipment, auto scrubbers, vacuums and electrical systems
• Picks-up and delivers equipment or repairs on-site
• Provides customer training on the use and maintenance of service equipment
• Follows all applicable safety guidelines, government regulations, company's safety
  manuals and/or stated safety policies
• Follows-up on all customer requests and questions to ensure appropriate response is made
  and customer is satisfied
• Maintains a service van and its inventory
• Process paperwork upon completion of each repair preformed. Maintain a professional
  appearance and attitude
• Treats all customers, both internal and external, with respect and courtesy
• Delivers excellent customer service to internal and external customers
• Communication Proficiency
• Initiative
• Problem Solving/Analysis
• Technical Capacity
• Thoroughness
• Teamwork Orientation
• Customer Focus
• Organizational Skills
• Time Management

The Ideal Candidate Will Have:  

• High School diploma or equivalent, technical school desired• 1-2 years' experience in similar environment
• Abilities:
  •  Mechanical and electrical aptitude required.
  •  Strong written and verbal communication skills
  •  Strong customer care skills
  •  Valid driver's license, good driving record, and ability to safely operate equipment.
• Physical Demands
  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit stand; walk; use hands to finger, handle or feel; reach with hands and arms; and lift up to 75 lbs.

Compensation & Benefits: 

BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more. 

About BradyPLUS: 

BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experience. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery.  We strive to be the best employer we can. We value people, we embrace change, and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at www.BradyPLUS.com.  

BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodation for applicants and employees with disabilities.