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General information

Name
Service Technician
Ref #
2931
City
Auburn
State
New York
Country
United States
Function
Service Center

Description & Requirements

Job Description

We are in search of a Service Technician to join our growing team. This role will be responsible for maintaining equipment repairs at the Brady Service Repair Center or on site at customer’s locations and troubleshot and repair equipment upon customer request. In addition, this position performs scheduled planned maintenance service as well as service calls, schedules service repairs to ensure proper and timely repairs are completed, coordinate with dispatch daily, and maintains accurate paperwork on repairs performed.

 

Responsibilities Include: 

  • Picks-up and delivers equipment or repairs on-site
  • Provides customer training on the use and maintenance of service equipment
  • Follows all applicable safety guidelines, government regulations, company’s safety manuals and/or stated safety policies
  • Follows-up on all customer requests and questions to ensure appropriate response is made and customer is satisfied
  • Maintains a service van and its inventory
  • Process paperwork upon completion of each repair performed. Maintain a professional appearance and attitude
  • Treats all customers, both internal and external, with respect and courtesy
  • Delivers excellent customer service to internal and external customers

 

The Ideal Candidate Will Have: 

  • Must have working knowledge of troubleshooting, diagnosing and repairing floor care equipment, auto scrubbers, vacuums and electrical systems
  • High School diploma or equivalent, technical school desired
  • 1-2 years’ experience in similar environment
  • Mechanical and electrical aptitude required.
  • Strong written and verbal communication skills
  • Strong customer care skills
  • Ability to sit, stand; walk; use hands to finger, handle or feel, reach with hands and arms and lift up to 75 lbs.
  • Ability to pass job-related employment screenings.

 

Compensation & Benefits 

The pay range for this role is $25.00-$31.25 per hour. This range represents what the company reasonably expects to pay an associate for this role based on current market data, internal equity, and other business factors. The actual compensation offered may vary depending on factors such as relevant experience, qualifications, geographic location, and other considerations. In addition to base pay, BradyPLUS offers a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.

 

About BradyPLUS:

BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery.  We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at www.BradyPLUS.com. 

 

BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.