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General information

Name
Service Technician
Ref #
1094
Date
Wednesday, July 9, 2025
City
Scranton
State
Pennsylvania
Country
United States
Business Entity
Envoy Solutions
Work Hours
Mon-Fri 8am to 5pm
Function
Service Center

Description & Requirements

Job Description

 

We are in search of a Field Service Technician to join our growing team. This role is responsible for providing routine maintenance and inventory control including chemical delivery to customers as well as promoting the Company’s chemical program with new and existing customers.  


Responsibilities Include:

  • High school degree, diploma or a GED equivalent certificate from a certified institution.
  • Excellent customer service. 
  • Troubleshoot and repair floor care equipment such as Clarke, Tennant, Karcher, and various other brands (ie: Floor Scrubbers, Burnishers). 
  • Maintain the proper parts and supplies in your service vehicle in order to have the necessary tools on hand to solve customer problems. 
  • Quickly and accurately diagnose equipment issues and determine what is needed to get the equipment running again. 
  • Train customers on how to correctly use our equipment and decrease future needs

The Ideal Candidate Will Have:

  • High school diploma or equivalent, vocational school coursework a plus
  • Troubleshooting, diagnosing and repairing mobile equipment
  • Demonstrated experience working with one or more of the following: mechanical, electrical, and Propane systems.
  • Demonstrated experience working in direct contact with customers on service-related activities
  • Ability to pass a background check, Department of Motor Vehicles check and drug screen
  • Demonstrated ability to work independently with minimal supervision
  • Safely use hand and power shop tool, equipment, and diagnostic devices
  • Basic understanding and knowledge of how to use a personal computer, including MS Office, email, and looking up schematics
  • Understand and manage expenses within the service operation
  • Good verbal communication skills, customer-centric attitude, and approach
  • Basic estimating and inventory management skills
  • Physical Requirements: While performing the duties of this job, the employee is regularly required to lift and carry up to 50lbs. Frequently kneel, stand, and bend.
  • Pre-Employment Screening: Ability to successfully pass job-related pre-employment screenings to include a criminal background check and drug test.
  • Driving: Driving on a regular basis on behalf of the company is an essential function of this role. A valid driver’s license and save driving history is required.


Compensation & Benefits: 

BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more. 

 

About BradyPLUS: 

BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experience. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery.  We strive to be the best employer we can. We value people, we embrace change, and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at www.BradyPLUS.com.  

 

BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodation to applicants and employees with disabilities. 

 

BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.